Account Manager | MSP

Account Manager | MSP

Contract Type:

Full Time

Location:

Industry:

Contact Name:

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Salary Type:

Year

Date Published:

03-Sep-2026
Pathfinder Recruitment are excited to bring to market a great opportunity for an Account Manager to join a Melbourne based managed services provider (MSP). Working across a broad client base of SMBs in Melbourne, you will facilitate growth and ultimately the continued success of the business. You will be joining a great team with a supportive work culture, as well and learning and development initiatives. This role will be based primarily on-site. 
  
About you 
Ideally you have 3+ years experience in Account Management and a good technical understanding of IT products and services. Expertise in the Microsoft stack will be advantageous. You should be able to work autonomously as well as part of a team. Building trust with key stakeholders and maintaining client relationships will be critical to your success. Having a good track record of reaching KPIs as well as previous MSP experience is desired. 
   
Key skills 
  
  • 3+ years experience as an Account Manager   
  • Previous experience working in an MSP environment  
  • Strong understanding of IT products and services, particularly Microsoft and cloud services 
  • Ability to collaborate and align strategy, goals and objectives 
  • Manage internal and external stakeholders 
  • Excellent communication and customer service skills 
  • Goal driven, able to take initiative as well as work as part of a team 
  
Key qualifications 
  • Must be Australian Citizen or Permanent Resident to apply 
  • NSW Drivers licence and own car required 
  
Ready to chat? 
Please Apply and we will be in touch with everything you need to know. Looking forward to hearing from you. 
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